ZULLO COFFEE & LOAF – CUSTOMER EXPERIENCE QUESTIONNAIRE

Thank you for visiting Zullo Coffee & Loaf!

Your feedback helps us maintain quality and improve your experience. Please take a minute to answer honestly.

A. Product Quality

1. How satisfied are you with the taste of your coffee or beverage?

Excellent

Good

Fair

Poor

2. How consistent is the product compared to your previous visits?

Very Consistent

Somewhat Consistent

Inconsistent

First Time

3. Are the pastries, loaves, or desserts served fresh and well-presented?

Always

Most of the time

Sometimes

Never

4. How would you rate the value for money of your order?

Excellent

Good

Fair

Poor

B. Service Experience

5. How friendly and accommodating were the staff during your visit?

Excellent

Good

Fair

Poor

6. Was your order prepared and served on time?

Yes, very fast

Just right

A bit slow

Too long

7. Did the cashier or barista inform you about promos, loyalty cards, or add-ons?

Yes

no

8. How would you rate the cleanliness and atmosphere of the store?

Excellent

Good

Fair

Poor

C. Brand & Overall Experience

9. How satisfied are you with your overall experience at Zullo Coffee & Loaf?

Very Satisfied

Satisfied

Neutral

Dissatisfied

10. Would you recommend this branch to family or friends?

Definitely

Maybe

Not Sure

No

11. What made your experience most enjoyable today?

12. What area(s) can we improve on?

D. Optional Info (for raffle entry)

Name

Mobile / Email

Branch Visited

Date and time

Month

Day

Year

Time

HoursMinutes

I agree to join the monthly Customer Raffle Giveaway for reviewers.

Scan the QR code or visit: https://www.zullocoffeeandloaf.com/costumer-review

Leave your honest review and get a chance to win special Zullo gifts!